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Return Policy
Address:
Charming Publications LLC
The Lee Bag
PO Box 1233
League City Texas 77574
Fax:
281-316-1752
Email:
theleebag@charmingpublications.com
We enjoy feedback
We appreciate and always welcome our customers feedback on our products, on line store as
well as our service.  
How and when can I contact Charming Publications LLC with questions?
Our Customer Service Representatives are available to assist you with your questions from
7:00 a.m. to 7 p.m. Central Standard Time at theleebag@charmingpublications.com and we
will respond within a brief period of time
Please send an email to
theleebag@charmingpublications.com to
inform us that you are returning an item or
items. Please include your name and order
number found on the confirmation email.
Pack the item in either the original or similar
box, and make sure to include the original
packaging slip. Tape the shipping label
securely to the box and send to .

Charming Publications LLC
The Lee Bag
PO Box 1233
League City Texas 77573
We take pride in the quality and craftsmanship
of all of our products. It is very important to us
that you are both happy and 100% satisfied
with any items purchased from us.
Accordingly, if the product does not meet your
expectations upon arrival, you have 7 days to
return your unused merchandise for a prompt
refund of the purchase price of the item,
including any TX state taxes paid, but
excluding the shipping fee.
If you paid by credit card, then your card will be
credited when Charming Publications LLC
has received and processed your return,
typically, within three business days. Credit
card companies vary on the time it takes for
credit to appear on their customers' records.
Please allow one to two billing cycles for the
refund to appear on your statement.

Item(s) must be unused and in the same
condition as received. All returns should be
returned to us by the same shipping method
as received - for USPS Priority Mail, please
request delivery confirmation (a tracking
number will be provided). We will email you to
inform you that we have received the return,
and that your refund has credited.
Return Instructions
How can I get a bag that is currently not available?
Each bag is designed individually.  If you see a bag that is not currently available that you like
you may email us at theleebag@charmingpublications.com with the item number.  A bag can
be ordered in the same dimensions, added detail will vary for each bag.  Payment is required at
the time of ordering. Please allow 3-5 weeks for order processing.